Payment Policy

At Rumraisin (operated by RUMRAISIN LIMITED), we aim to provide a safe, simple, and secure checkout experience for all our UK customers.

1. Accepted Payment Methods We accept the following major payment methods at checkout:

• Credit & Debit Cards: Visa, Mastercard, American Express, Maestro

• Digital Wallets: Apple Pay, Google Pay, Shop Pay

All transactions are processed in British Pounds (GBP - £).

2. Payment Processing & Security

• Immediate Billing: Payment is charged in full at the time you place your order.

• Encrypted Security: Our checkout is powered by Shopify Payments, utilizing 256-bit SSL encryption to protect your sensitive financial details. We do not store or have direct access to your credit card details.

• Order Verification: Orders may be subject to payment verification. RUMRAISIN LIMITED reserves the right to cancel any order that fails standard fraud screening or security checks.

3. Taxes & Shipping Fees

• All product prices listed on our website include applicable UK taxes.

• Shipping costs are flat-rate (£14.00 GBP) and are added clearly at checkout before you complete payment. There are no hidden fees or extra handling charges.

4. Refunds & Cancellations If you cancel an order before dispatch or are approved for a return, your payment will be refunded directly to your original payment method within 7 business days.

5. Contact Information If you experience any issues during checkout or have questions regarding a payment, please contact our support team:

• Company Name: RUMRAISIN LIMITED

• Company Number: 06917233

• Registered Address: Gainsborough House, 59-60 Thames Street, Windsor, Berkshire, SL4 1TX, United Kingdom

• Email: support@rumraisin.shop

• Phone: +44 754 0573289