Refund policy

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, we are here to help.

1. 30-Day Return Window We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return.

2. Eligibility Criteria To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

3. How to Start a Return To initiate a return, contact us at support@rumraisin.shop or call +44 754 0573289. Items sent back to us without first requesting a return will not be accepted.

4. Refund Processing Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be automatically processed back to your original payment method within 7 business days.

5. Company Details & Contact Info

• Company Name: RUMRAISIN LIMITED

• Company Number: 06917233

• Registered Address: Gainsborough House, 59-60 Thames Street, Windsor, Berkshire, SL4 1TX, United Kingdom

• Email: support@rumraisin.shop

• Phone: +44 754 0573289